Frequently Asked Questions

Everything you need to know about your gear and orders.

What is the warranty period for Race Face components?

We offer a limited two-year warranty from the date of purchase on all components against defects in materials and workmanship.

How do I determine the correct crankset compatibility for my bike?

Compatibility depends on your bottom bracket shell width and spindle diameter. Please refer to our comprehensive fitment chart located on each product page for specific measurements.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.

What is your return policy for apparel and protection gear?

Items can be returned within 30 days of delivery, provided they are in new, unworn condition with all original tags and packaging intact.

How should I clean and maintain my carbon handlebars?

Clean with mild soap and water only. Avoid harsh chemicals or solvents, and always use a calibrated torque wrench when installing stems or levers to prevent structural damage.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your shipment's progress.