Returns & Exchanges

At Race Face, we stand by the performance of our gear and offer a 30-day return window for unused products in their original packaging. Whether it’s a fitment issue or a change of heart, we are committed to getting you back on the trails with the right equipment.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your unused gear in its original packaging, ensuring all tags and technical manuals are included to qualify for a full refund.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Processing and Refund

Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing